For general questions about content, or other information about the Association Leadership Meeting not answered below, please email NASW at mwills.nasw@socialworkers.org.  For Technical Support, please email nasw@commpartners.com.

Please note: Please do not use Internet Explorer to register or participate in the summit. Please use Chrome or Firefox instead.

Where and when will the 2021 NASW Association Leadership Meeting take place?
The 2021 NASW Association Leadership Meeting will be held virtually and take place online in “real time” on July 15-16.

Do I have to be a social worker to attend the 2021 NASW Association Leadership Meeting?
No, ALM is by invitation only for the NASW Board, chapter presidents, chapter presidents-elect, chapter executive directors, and other staff.

What is included in the registration?
Registration for the summit includes all keynote presentations, and workshops.

What is the deadline for registration?
Register for the 2021 NASW Association Leadership Meeting online through the event! 

Is registration required? 
Yes. Please see the Registration button on the Association Leadership Meeting web site: https://naswvirtual.socialworkers.org/nasw-alm-2021 

Will I receive written confirmation of my registration?
Yes. All registrants will receive an email confirmation shortly after submitting the registration form. If you do not, please check your spam/junk folder.

Are there pre-meeting activities?
There will not be pre-meeting activities. However, registrants will have access to the meeting website before the live event and will be encouraged to log in and become familiar with the site, its features and meet and network with participants across the country.

When will I receive login information?

You will be provided with your login information in the confirmation email you receive upon registration. You are encouraged to log in prior to the start of the summit and explore the website to become familiar with its features. 

Will handouts be provided?

PowerPoint slides and any other presentation materials will be posted and available for participants to download and print from the meeting website prior to the start. These materials will also be available for three months following the summit.

How far ahead of time should we log in to a session?

All conference sessions will begin on time. We recommend that you log in, visit the meeting website and become familiar with its features prior to the conference. At the beginning of each day, we recommend that you log in 10-15 minutes prior to the start time to double check your connection and sound.

Can I participate if I live outside of the United States?

You bet you can! You can participate in the Association Leadership Meeting as long as you have Internet access that meets the Technical Requirements.

Where do I go if I have additional questions?

If you have additional questions please send an email to mwills.nasw@socialworkers.org.

Please ensure your organization meets hardware, software and bandwidth requirements well in advance of the webcast, consult with your IT staff or consultant to ensure you are ready and available to access all elements of the event before it begins.

Step 1: Browser Tests

Please take the following browser test. If you are on a network that uses a firewall or VPN, you can test your access in advance to ensure our software will not be blocked. You will know it's working when you see a video of the Jefferson Memorial and hear music. http://events.commpartners.com/webcasts/browsertestor/

Step 2: Please review the following Technical Requirements and be sure your system and networks are up to date.

Minimum System Requirements:

2 GHz Dual Core CPU Processor or faster 
4 GB RAM (Greater than 4 GB is a benefit)
Windows 10 or later
Mac OS X 10.14 or later
iOS 12 or later
Wired Internet connection

Minimum Browser Requirements:  

Browser must support HTML-5. To detect your browser version, run https://whichbrowser.net/

Chrome, Firefox and Edge are continuously updated by their publishers.  For the best experience, use the most current version.
Current versions of Chrome 
Current versions of Firefox 
Current versions of Edge
Safari 14 or later

Other Recommendations

Can I view on my phone?

Yes, you can view this webcast from your mobile device, but there are some precautions to take. 

1. Mobile device internet connections can be spotty. This could cause the video and audio to stop and start. This is not something we can fix on our end, so please be sure to use a strong and fast connection.

2. Make sure you open up your mobile device’s browser and type in the conference website to log in. Don’t click a link from your email. Depending on your device this may not launch the full browser program, but just a partial function browser.  

The video or audio stops and starts. 

This is an indication you do not have enough steady bandwidth. This is not something we can fix for you on our end, but we can offer some suggestions you can try. 

1. If on Wi-Fi, try using a hard-wired Ethernet connection. Sometimes Wi-Fi is too slow or spotty. 

2. If you only have Wi-Fi try moving physically closer to your Wi-Fi router.

3. Try to limit other users of your bandwidth. Close down other tabs, browser windows, programs and any other internet users in your office or home. 

4. If you are using a VPN or remote desktop, drop those and try a direct connection to the internet. 

It is recommended that you use a PC or MAC with an updated Internet Browser.  We recommend Google Chrome, Mozilla Firefox, Edge or Safari. You will not be able to use Internet Explorer as it is too old to be compatible.

Make sure you have pop-ups blockers disabled in your internet browser settings.

Wifi is not recommended. The problem with WiFi is signal strength can vary causing bandwidth to increase or decrease.
We recommend a wired connection. A wired connection gives a consistent signal and consistent bandwidth. A wired connection provides a better experience.

Audio (sound) is projected through your computer speakers. Be sure your computer is equipped with speakers or the room where the conference is being broadcast is equipped with speakers so you can hear the presenters.

Need Further Technical Assistance?

Please send an email to nasw@commpartners.com.